general rental terms and conditions
Application
These general rental terms and conditions apply to all offers, reservations, and agreements related to all accommodations, cars, and facilities rented by Jan Kok Lodges, as the property of Dutch Caribbean Dreams NV.
In these general rental terms, “tenant” and “you” refer to the person who enters into an agreement with Jan Kok Lodges regarding the rental/use of the accommodation and/or car and/or any other facility, as well as all co-users who are part of the tenant’s group and who jointly use the accommodation.
“Landlord/Jan Kok Lodges” refers to Jan Kok Lodges as the property of Dutch Caribbean Dreams NV. Dutch Caribbean Dreams NV is registered with the Curacao Chamber of Commerce, file number 125130. The CRIB number of Dutch Caribbean Dreams NV is 102319741.
Reservations
When Jan Kok Lodges processes your reservation, Jan Kok Lodges will send you a confirmation email containing the payment terms. You must check all the details of the reservation for accuracy. Any errors must be immediately reported to Jan Kok Lodges.
An agreement between you and Jan Kok Lodges is established when Jan Kok Lodges has emailed you the confirmation of the reservation and the payment terms.
The payment terms are as follows: 30% of the rent (the deposit) must be transferred to Jan Kok Lodges’ bank account within 5 days of sending the confirmation email. The remaining 70% of the rent must be transferred to Jan Kok Lodges’ bank account no later than 8 weeks before the agreed-upon arrival date.
If the stay/car rental at Jan Kok Lodges is 21 nights or longer, the deposit is 40% of the rent, which must be transferred to Jan Kok Lodges’ bank account within 5 days of sending the confirmation email. The remaining 60% of the rent must be transferred to Jan Kok Lodges’ bank account no later than 10 weeks before the agreed-upon arrival date.
After sending the confirmation email and payment terms, Jan Kok Lodges will reserve the booked accommodation/car for a maximum of 8 days. If the agreed amount (the deposit) is not credited to Jan Kok Lodges’ account within 8 days, the reservation will be canceled. After this 8-day period, you can no longer claim any rights to the reservation. The reservation is final once the agreed amount (the deposit) has been credited to Jan Kok Lodges’ account.
If, after the agreement is established, you wish to make changes to the agreement, Jan Kok Lodges is not obliged to accept these changes. If Jan Kok Lodges accepts your changes, modification fees and other additional costs may be charged.
The remaining amount must be transferred to Jan Kok Lodges’ bank account no later than 8 weeks or 10 weeks (depending on the length of stay/car rental period) before the agreed-upon arrival date. If you fail to do so, and the payment term for the remaining amount has passed by 7 days, the reservation will be automatically canceled and considered as a cancellation. In this case, you can no longer claim any rights to the reservation. The deposit will not be refunded.
Arrival and Departure
The rented accommodation can be occupied on the agreed day of arrival between 4:00 PM and 8:00 PM. On the agreed day of departure, the accommodation must be vacated by 11:00 AM. The tenant may use the facilities at Jan Kok Lodges during the day of departure.
If the use of the accommodation and/or car and/or other facilities is terminated earlier than the agreed-upon date, the tenant is not entitled to a refund of (part of) the rental price and/or costs.
Regulations
Smoking is not permitted inside the accommodation and the car.
Each accommodation has a barbecue. After use, it must be cleaned by the tenant.
The accommodation must be left broom clean. Dishes must be washed, and garbage bags must be disposed of in the waste containers.
If the tenant behaves inappropriately or causes a disturbance, Jan Kok Lodges reserves the right to remove the person(s) from the resort immediately, without any refund of the rental amount or part thereof.
Pets are not allowed.
It is not permitted to receive third parties at Jan Kok Lodges or to allow them to stay overnight, without the express permission of Jan Kok Lodges, other than for the number of people for whom the reservation was confirmed by Jan Kok Lodges.
The tenant is liable for damage caused by breakage, loss, or damage to the inventory and/or accommodation. Any damage must be reported immediately to Jan Kok Lodges and compensated for on-site.
Jan Kok Lodges requires a deposit of €400 per car at the start of the car rental. The deposit can only be paid in cash. Payment by credit card, transfer, or via Tikki/payment request is not possible. If the deposit is not paid immediately, Jan Kok Lodges reserves the right to deny the tenant the use of the car.
Jan Kok Lodges has the right to claim damages and/or losses up to €2000 without court intervention.
Cancellation
If a reservation (for accommodation rental and car rental) is canceled by the tenant, cancellation costs are payable by the tenant. These costs are 30% of the total costs (minimum €100) for cancellations up to 8 weeks before the agreed-upon arrival date and the total rental price for cancellations on or after 8 weeks before the agreed-upon arrival date.
For stays of 21 nights or longer at Jan Kok Lodges, the cancellation costs are 40% of the total costs for cancellations up to 10 weeks before the agreed-upon arrival date, and the total rental price for cancellations on or after 10 weeks before the agreed-upon arrival date.
If you have not arrived within 24 hours of the agreed-upon arrival date without further notification, this will be considered a cancellation. In this case, there will be no refund of the rental amount or part thereof.
Force Majeure and Modification
If Jan Kok Lodges is (temporarily) unable to fulfill the agreement in part or in full due to force majeure, Jan Kok Lodges will submit a modification proposal to you within 25 days after becoming aware of the impossibility to perform the agreement (for another period, other accommodation, in the form of a voucher).
Force majeure for Jan Kok Lodges includes circumstances beyond Jan Kok Lodges’ control that partially or wholly prevent the execution of the agreement, including war danger, staff strikes, blockades, fire, floods, natural disasters, pandemics, and/or other disruptions or events.
You have the right to reject the modification proposal. If you reject the proposal, you must notify Jan Kok Lodges within 10 days of receiving the modification proposal. In that case, Jan Kok Lodges has the right to dissolve the agreement with immediate effect. Jan Kok Lodges can never be obliged to refund payments made in the event of force majeure.
For all reservations made after April 1, 2020, no force majeure condition related to the coronavirus applies. From that date, the tenant must be aware of the risk of further spread of the coronavirus and, therefore, of the risk of making new reservations.
Liability
Jan Kok Lodges accepts no liability for theft, loss, or damage of or to property or persons, of any kind, during or as a result of the stay at Jan Kok Lodges and/or the rental/use of the accommodation/other facilities.
Liability for damages consisting of loss of travel enjoyment or business and other consequential damages is excluded under all circumstances. Jan Kok Lodges is in no way liable for damage that is covered by travel and/or cancellation insurance or any other insurance. Jan Kok Lodges is not liable for disruptions in services or defects in services provided by third parties.
You are jointly liable for any loss and/or damage to the rented accommodation and/or properties of Jan Kok Lodges that occur during your use of them, regardless of whether this results from your actions or omissions, or those of third parties who are present at Jan Kok Lodges with your permission. In case of improper use or improper leaving of the accommodation or inventory, including but not limited to excessive dirtiness, extra costs will be charged, which you are obliged to pay immediately.
Applicable Law
The agreement between you and Jan Kok Lodges is exclusively subject to Dutch/Curacaoan law.
General
Jan Kok Lodges accepts no liability for translation, printing, or typographical errors.